FAQ's

  1. How do I make a purchase?
    Shopping at Aoun Collection is easy: Use the Website link to find what you like. Once you have found an item, choose your size and click on the 'ADD TO CART' button on the product page. Review the items in your shopping bag by clicking the 'SHOPPING CART' link at the top of the page. You can add or remove any items before checking out. Click on 'PROCEED TO PURCHASE' to complete your order.
  1. How do I create an account?
    Creating an account is very simple. Simply click the sign up button and fill in a small form with all your particulars. Please note that fields accompanied with an asterisk (*) are mandatory to fill out. Once you have created an account, you can simply log on to the site & ‘sign in’.
  1. How do I edit my details once I have made my account?
    You can edit the details you have provided to us while making the account by clicking on the ‘My Account’ tab. You can change your billing and shipping address, phone number and other important information on the site in a similar way. 
  1. I've forgotten my password. What should I do?
    To reset your password, follow the 'FORGOTTEN PASSWORD' instructions on the SIGN IN page. Please note, for security reasons we are unable to send your old password via email.
  1. What payment methods can I use to make a payment?
    We offer the following payment methods: Bank Transfer, Easypaisa, Jazzcash and Cash-on-Delivery for local customers, Credit Card payments and Bank Transfer for international customers.
  1. How do I return or exchange an item?
    We will gladly accept any unworn, unwashed merchandise within 7 Days of purchase for a return or an exchange. In case of return orders, it will take 7 days to process the refund.
  1. Do you deal in wholesale?
    Yes we deal in wholesale as well. For inquiries related to wholesale, please call or Whatsapp +92 308 7229 008
  1. Do you ship internationally?
    Yes, we ship internationally. Currently, international orders can be placed by contacting us on our social media or via WhatsApp (+92 308 7229 008). We are in the process of integrating our website for international orders, to make the ordering process easier for our customers all over the world.